Cash 4 Gold Is Trying To Censor Me

Evidently, a corporation called ‘Cash 4 Gold’ decided, a second time, to harass me illegally.  They didn’t want me to link to web sites that had complaints about Cash 4 Gold and all the sites I linked to were legitimate complaints.  Cash 4 Gold likes to pretend they have only happy customers.  To give this illusion, they troll for any comments that are negative and attack the web hosts.

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Here is my previous story:  CASH 4 GOLD WANTS TO BE INVESTIGATED! « Culture of Life News

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Evidently, WordPress wants to censor me out of fear.  A fearful organization that doesn’t understand what BS is can’t host real reporting.  All major corporations like to prevent negative feedback not by being good but via intimidation, strong arm tactics and other odious measures.  No one should present themselves as being a ‘publisher’ if they knuckle under obvious strong arm tactics that violate my First Amendment rights.

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All I did was link to the Rip-off Report and this is what got Cash 4 Gold angry:  Rip-off Report: Grant Raven Media ,Grant Funding Solutions, Grant Search Assistance, Or Grant Writer Professional scam, fraud, deceitful Internet

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What I did was, click on the ad Cash 4 Gold had at this particular site.  It gave me a dead URL which I thought was rather odd and funny.  So I did some more web searches:   Cash4Gold Complaints – Former employee exposing the scams of Cash4Gold

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This website was the depository for complaints about Cash 4 Gold.  So I reported this fact.  This was not me lying.  Then, Cash 4 Gold defended itself:

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Hello Elaine,

My name is Weronika Cwir and I represent Cash4Gold.

I am writing to alert you that a posting on your blog contains false and defamatory information, and to request that you immediately remove the entry from your site.

The statements by a former short-term employee terminated by the company are malicious in intent.  The posting contains numerous errors, misrepresentations and deliberate lies that clearly constitute defamatory statements regarding Cash4Gold and its senior executives.

We are not objecting to statements of opinion. However, when a blog posting claims to state facts as a matter of authority, and those facts are demonstrably false and damaging, that crosses legal boundaries. Sites hosting such statements, after being informed of the falsehoods, bear the same liability for defamation as the author.

Virtually every point made by the author of the posting is false or misleading. Following is a list of some of those statements:

1) It is false to claim there is a Cash4Gold “scam.” Furthermore, no employee is ever taught such a “scam.”

2) It is false to claim that the company insures the refiner’s pack “according to how much they feel your items are worth.” In fact, the insurance on the refiner’s pack is provided free of charge by the company and is not based on any assessment by the company of the value of the items being sent. (How could the company evaluate items before they are received?)

3) It is false to claim that the company doesn’t tell customers when their pack is received. In fact, the company immediately tracks items received and there is no delay in so informing those who inquire.

4) It is false to suggest the company uses inappropriate or insufficient methods for evaluating jewelry. In fact, Cash4Gold uses state-of-the-art equipment and techniques to evaluate precious metals. The methods used are well-known among jewelry experts and Cash4Gold’s proprietary standards far exceed those of competitors.

5) It is false to claim that the company’s site has been closed for “health” violations.  In fact, the refinery and testing facility are A-rated by OSHA for being safe environments.

6) It is false to claim that checks are dated 3-4 days before they are sent out. In fact, as an internal audit recently confirmed, checks are dated the same day they are sent out.

It is false to claim the company shortcuts the 10-day period for customers to ask for their items back. In fact, the company makes it very easy to ask for the return of materials – by phone, e-mail or mail – and holds items for an extra 5 days beyond the 10 to accommodate such requests. This is supported by the fact that very few customers complain that they missed the time period cutoff.

It is false to claim that it is difficult for customers to get through to the company’s customer service representatives. In fact, the company has invested significant resources in customer service and has call metrics consistent with industry standards. Nine out of 10 calls are answered within one minute and anyone making even a modest effort to reach customer service will have no problems.

9) It is false to claim that “97% of the time customers are outraged” by the amount offered. In fact, quite the opposite is true. More than 93% of customers cash the Cash4Gold check and are satisfied with the transaction.

10) It is false, insupportable and abhorrent to claim that the company has ever denied receiving an item so that top executives can “get first dibs.”  This is tantamount to an accusation of theft and we would encourage anyone with evidence of such a crime to report it to the police. It is simply false, defamatory and irresponsible to make such a claim.

ThHere are clear facts and documents related to these matters and this list does not include every falsehood in the posting.

ThThank you for your prompt attention to this matter.  I look forward to hearing back from you with regard to immediate steps you are taking to remove this defamatory content from your site.

RRegards,

Weronika

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The complaint was about an earlier story at http://emsnews.wordpress.com/2009/02/01/wave-goodbye-to-more-billionaires/ where I talked about the online web problems of Cash 4 Gold (their link was broken!).

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Nowhere in any of my postings did I conceal the truth, lie or even endorse either the complaints OR the Cash 4 Gold defenses.  Instead of being reasonable, Cash 4 Gold tried to get WordPress to censor me.  I am very puzzled here.  Am I supposed to remove the URLs that go to Cash 4 Gold?  Why?  Only if they ceased business, would I have to do this.  Their links are PUBLIC INFORMATION ON THE WEB.  I hope WordPress figures this out.

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I would like to see the documentation Cash 4 Gold gave WordPress.  When a hedge fund in England threatened me after I correctly reported they were going under, I fought back and won.  And the hedge fund went bankrupt and this proved that my reporting was 100% correct.  If Cash 4 Gold is upset about other people (NOT ME) running a web site where people complain, then they should go to that site and fight them, not me.  I merely linked to a legitimate site.  If they want me to remove that link in particular, I might do that but still retain the stories there.  If they have a legal document that has eliminated the stories I linked to, I can fix that to show the corrections.

But no one in WordPress has given me anything except a curt yelp that I should eliminate links to Cash 4 Gold.  I seriously doubt this is Cash 4 Gold’s intention.  They want no one to be allowed to publish complaints about their business.  And again, this violates our Constitutional right to free speech.  Any organization can defend itself via using positive information.  If someone is lying, they can go after the liar.  But if someone reports the existence of a website that has complaints, this is NOT illegal but is news reporting.  One could say, ‘These websites are probably false’ except in the case of Cash 4 Gold, they didn’t stop there.  They had to threaten me.

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I published their entire rebuttal.  This is my courtesy to them.  Instead of resting their case, they have suddenly gone after me again.  I suspect, people are clicking on my link.  The price of gold has gone up and up and Cash 4 Gold is anxious for customers.  If they are so anxious, being NICE to me would work wonders for them.  Instead, they are being nasty.

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This causes me to be very suspicious of them.  Ahem.

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No surprise.  I hope WordPress talks to me.  This is most annoying.  They should prepare themselves for a fight because I am in the right and Cash 4 Gold is totally in the wrong here.

Email:

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